Terms of service

Last updated: 06/12/2025

Welcome to BASE. By accessing or purchasing from basefundamentals.store, you agree to the following Terms & Conditions.

Please read them carefully, as they outline your rights and responsibilities under Australian Consumer Law and our store policies.

 

1. Overview

This website is operated by BASE (sole trader). Throughout the site, the terms “we”, “us”, and “our” refer to BASE.

By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by these Terms & Conditions.

If you do not agree to these terms, please discontinue use of the site.

 

2. Eligibility

You must be at least 18 years old to purchase from our website.

If you are under 18, you must have permission from a parent or legal guardian.

 

3. Business Information

Trade Name: BASE

Email: contact@basefundamentals.store

Business Address: 39 Dorcas Street, South Melbourne VIC 3205, Australia

ABN: ‭96 282 178 633‬

 

4. Product Information

We aim to provide accurate descriptions, sizing, colours, and images of all products.

However, slight variations may occur due to manufacturing processes, screen settings, or lighting.

We reserve the right to modify or discontinue any product at any time.

 

5. Pricing & Payments

All prices are listed in AUD.

Prices may change without notice.

We accept the payment methods displayed at checkout.

By submitting payment, you confirm that you are authorised to use the selected payment method.

We are not registered for GST, and therefore GST is not charged on purchases.

 

6. Shipping & Delivery

Shipping times displayed at checkout are estimates only.

Once an order is dispatched, delays caused by couriers or customs are outside our control.

Customers are responsible for providing accurate shipping information.

Full details can be found in our Shipping Policy.


7. Returns & Refunds

Your rights under the Australian Consumer Law (ACL) apply to all purchases.

You may be eligible for a refund or replacement if a product is:

  • faulty,

  • unsafe,

  • significantly different from the description,

  • or does not function as intended.

Change-of-mind returns are accepted only in accordance with our Returns Policy, and at our discretion.
Products must be unused, unwashed, and returned in original condition.

 

8. Order Processing & Cancellation

We reserve the right to:

  • refuse any order,

  • cancel suspicious or fraudulent transactions,

  • limit quantities.

If your order is cancelled, you will be notified via email and refunded.

Customers may request cancellations before an order has been processed or shipped.

Once shipped, cancellations cannot be guaranteed.


9. Intellectual Property

All content on this site—including text, graphics, logo, design, product photography, and media—is the property of BASE and is protected by copyright and trademark laws.

Unauthorised reproduction, copying, or distribution is prohibited.

 

10. User Conduct

You agree not to:

  • misuse the website for illegal purposes,

  • interfere with security features,

  • attempt to access restricted areas,

  • transmit malware or harmful code.

Any breach may result in refusal of service.

 

11. Third-Party Services

Our store uses third-party services such as:

  • payment processors,

  • analytics tools,

  • shipping carriers.

These providers have their own privacy and legal policies.

We are not responsible for issues arising from third-party platforms.

 

12. Limitation of Liability

To the fullest extent permitted by Australian law:

  • We are not liable for indirect, incidental, or consequential damages.

  • Our liability is limited to the maximum extent allowed by the Australian Consumer Law.

  • Nothing in these Terms excludes your statutory consumer rights.

 

13. Privacy

Your information is handled according to our Privacy Policy, which explains how data is collected, used, stored, and protected.

 

14. Amendments to Terms

We may update these Terms at any time by posting changes on this page.

Your continued use of the site represents acceptance of the updated Terms.

 

15. Contact Us

For any questions about these Terms & Conditions, contact us at:


📧 contact@basefundamentals.store

📍 39 Dorcas Street, South Melbourne VIC 3205, Australia